A Human-Centric World of Work: Why It Matters, and How to Build It

Long before coronavirus appeared and shattered our pre-existing “normal,” the future of work was a widely discussed and debated topic. We’ve watched automation slowly but surely expand its capabilities and take over more jobs, and we’ve wondered what artificial intelligence will eventually be capable of. The pandemic swiftly turned the working world on...

Algorithms Workers Can’t See Are Increasingly Pulling the Management Strings

“I’m sorry, Dave. I’m afraid I can’t do that.” HAL’s cold, if polite, refusal to open the pod bay doors in 2001: A Space Odyssey has become a defining warning about putting too much trust in artificial intelligence, particularly if you work in space. In the movies, when a machine decides to...